Refunds

At Hyde we strive to ensure that every shipment we send is perfectly fit. It often takes 1-2 shipments to get all the sizes right. After each shipment we ask for feedback, If you are unhappy after the second shipment, we will refund or send you a replacement shipment immediately.

Privacy

Your privacy is important to us. It is Hyde Closet’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.myhyde.com/, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item back using the prepaid shipping label.

Communications

By making a purchase through our website, you agree to receive communications from Hyde Closet, Inc, These communications will be in the form of email and text messages. The communications will be sent to provide updates on your order, enable you to provide feedback to your stylist, and alert you to discounts and specials. You will have the option to opt-out of all communications by sending an email to [email protected] or by texting STOP to your stylist.

Need help?

Contact us at [email protected] for questions related to refunds and returns.